Cancellation Policy for CBTAP.com
Cancellations are accepted only for orders that have not yet
been shipped.
To cancel an eligible order, please get in touch with our customer service team at support@cbtap.com or call us at +971 50 184 0184 as soon as possible. Provide
your order number and any other relevant details to assist with the
cancellation process.
Once your
cancellation request is received and processed, you will receive a confirmation
email. If your order has already been shipped, it cannot be canceled, but you
may be eligible for a return under our return policy.
For successfully canceled orders, a full refund will be
processed to your original payment method. Refunds may take 15-20 business days
to reflect in your account, depending on your payment provider.
Custom or personalized orders cannot be canceled once
production has started, even if they have not yet shipped.
Please contact our customer service team for any questions or assistance regarding our cancellation policy.
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